Privacy Policy

When you fill in a form. Your name or brand name, email address, phone number if you give one, links you paste, and anything you type into a message field.

When you buy something. Your name, email and billing details. Payment is processed by Stripe. We never see or store your card number.

When you visit. Standard web request information: IP address, browser type, the pages you view, and the site you arrived from.

When you use one of our tools. If you are a customer of one of our software products, information you enter into it, and message logs where the product sends or receives messages on your behalf.

This site uses the Meta pixel. It is active on all pages of torek.trade. It sends Meta information about your visit, including the page you viewed, your IP address and browser details, and whether you completed an action such as a purchase.

We use it to measure whether our advertising works. Meta may also use it for their own purposes under their own terms. Meta’s data policy is at facebook.com/privacy/policy.

We also send Meta a record of completed purchases from our server, so that a purchase is counted once even if your browser blocks the pixel.

You can limit this. Browser ad and tracking blockers stop the pixel, and Meta offers ad preference controls in your account settings. Blocking it does not affect your ability to buy from us or use anything on the site.

• Stripe — payments
• Meta — advertising measurement
• Google — advertising measurement, where a Google campaign is running
• Resend — sending email
• Twilio and ClickSend — sending and receiving SMS, for customers of our messaging products
• Vercel and Cloudflare — hosting and content delivery
• Anthropic — text and image processing inside some of our products

Some of these are outside Australia, which means your information may be stored or processed overseas.

To answer your enquiry, deliver what you have paid for, run the products you use, take payment, measure our advertising, and meet our legal and record keeping obligations.

We do not sell your information.

Enquiries and customer records for as long as we are working together and afterwards for as long as we are required to keep business records. Ad measurement data is held by the platforms under their own retention rules, not ours.

Email torek.trade@gmail.com and ask. We will tell you what we hold, correct anything wrong, or delete it where we are not required to keep it.

Email us first. If you are not satisfied you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

We may update this policy. The current version is always the one on this page.

torek.trade@gmail.com